Return & Refund Policy
Updated at 2021-11-20
Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:
- Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
- Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Webcore Informatics Pvt Ltd, that is responsible for your information under this Return & Refund Policy.
- Customer: refers to the company, organization or person that signs up to use the Webcore Informatics Pvt Ltd Service to manage the relationships with your consumers or service users.
- Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Webcore Informatics Pvt Ltd and use the services.
- Service: refers to the service provided by Webcore Informatics Pvt Ltd as described in the relative terms (if available) and on this platform.
- Website: site, which can be accessed via this URL: https://webcore.in/
- You: a person or entity that is registered with Webcore Informatics Pvt Ltd to use the Services.
Return & Refund Policy
Thanks for shopping at Webcore Informatics Pvt Ltd. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at Webcore Informatics Pvt Ltd. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Webcore Informatics Pvt Ltd, you agree to the terms set forth below along with Policy.
If there’s something wrong with the product/service you bought, or if you are not happy with it, you have 1 month to issue a refund and return your product/service.
If you would like to return a product, the only way would be if you follow the next guidelines:
We at ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.
Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don’t have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.
We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Webcore Informatics Pvt Ltd is not liable for damages that are caused to the items during transit or transportation.
We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.
Webcore Informatics Pvt Ltd is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping in return.
By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
1. The following content is prohibited on our servers (No Refund Possible If We Found Following Content In Website)
All shared hosting plans are for web hosting purpose. we not allow hosting of download files like mp3, wallpaper download site, movies downloading/streaming site or bot site under our hosting. All such sites will be suspended by our server team without any prior notice
Don’t Provide Free Hosting (For Reseller Users)
Don’t Use Any Loan Company Name (Aditya Birala Finance or Bajaj Finance Or Any Other Finance Company Name ) In Subadomain or Don’t Add Similar Company Domain Name
Image Hosting Scripts (similar to Photobucket or Tinypic)
Large collection of MP3 files and/or DVD/CD ISO Image Files
Prime Banks Programs
Forums and/or websites that distribute warez/pirated/illegal content
Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
Push button mail scripts
Hacker focused sites/archives/programs
2. Webcore Informatics Pvt Ltd Does not issue any refund for domain orders under any circumstances. mean Once the domain is registered it cant be canceled or refunded.
3. Webcore Informatics Pvt Ltd issues refund only 30 days from the date of purchase thereafter no refund is applicable under any circumstances.
4. Cancellation Process – You may terminate or cancel the Services from the control panel. If you cancel the Services, you are obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation. If you request to suspend or cancel your customer account, your access to the control panel will be suspended and you will not be able to access the billing system to renew products or services or to update your account information. However, you will continue to have access to use the Services purchased until the end of your prepaid term.
4.Webcore Informatics Pvt Ltd Does not issue any refund for Combo Plan orders or If any coupon code or Promo availed Purchase Products under any circumstances.
Ex:- if you buys anything our website. We charge some amount to refund it money.
for example you purchase hosting for 1 year 500rs 500 Rs divided by 365days = 1.36rs
How much days you are used that will charge. Ex:- 55days user 55×1.36 = 40rs + service charge + gateway charge. And
Service Charges & Processing fee for Refund within the refund claim period on every plans 25% of Paid Amount.
5. Hosting Expired
Hosting which expires and doesn’t renew within 3 days from its expiry date will be terminated completely . Deleted data cant be restorable in this case and either through mail or call client will be informed .
Webcore Informatics Pvt Ltd will not be responsible if client doesn’t able to check mail or receive call regarding renewal.
6. WHMCS is not allowed shared hosting if we deleted we will delete all your services and no refund and
Refund Not Possible Once Domain Is Verify. (Rs 1200 (16$), Verify WHMCS, Only Install) and With All Reseller And Master Reseller Plan We Give You Free (Nulled) WHMCS (No Key, Not Verify, Only Install)
7. If user have any technical issue with our server and we unable to resolve the issue.
8. No Refund on VPS server plans- VPS 1,2,3,4,5 and HOT Lite plans – 99 Shared Hosting, Special Reseller Hosting…
9. You can claim a refund only within 24 hours of the purchase or renew.
10. You cannot claim a refund for the following reasons (and not limited to), After buying, you do not ‘like’ the Product. You do not have a particular reason, but you do not like it. You ‘expected’ a functionality or feature to be available in the Product and you feel it is obvious. But you feel that it is missing. Your environment is not compatible as per the requirements and because of that, there is a Defect that does not allow the Product to be used. You have mistakenly bought a wrong Product or License. You are finding it difficult to understand how to use or customize the Product. You have violated the license terms under which you have made the purchase. You have made customizations to the code and an effect of it, the Product is not behaving as expected. Due to non-functional-reasons, like response time or throughput or any other similar parameters. You buy any product from our website. You will get the code of the product which you have to develop yourself, it is your responsibility. We can’t help you with this.
11. Before going for a refund request, you should email and describe the issue you have in detail. I should be given an opportunity to resolve the issue.
If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.
- Via Email: firstname.lastname@example.org
- Via Phone Number: +919233004880
- Via this Link: https://webcore.in/
- Via this Address: #155 E, AJC Bose Road, Kolkata 700014.